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Order editing or cancellation is only possible before the order has been processed. Order processing typically takes 0-3 business days, during which time changes or cancellations can be made. However, once an order has been processed, modifications are not possible. If you need to make changes, please contact us immediately at dahyeopark81@gmail.com with your order number, and we will assist you promptly.

Orders typically arrive within an average of 10 business days. Delivery to locations such as the US can occasionally take as few as 5 business days. Please note that this timeframe is in addition to the standard order processing period.

We provide a shipping tracking service for all KBeauty orders. You can use the tracking number to monitor the entire delivery process of your ordered products from Seoul to your home.

For our U.S. customers, KBeautyNabi covers all customs duties, meaning the price you see at checkout is the final price. There are no additional costs incurred. We ship using the Delivered Duty Paid (DDP) method, so you do not have to worry about customs fees upon receiving your items.

Our return policy is as follows:As our products are shipped from Korea, returns are only accepted in the following two cases:

• The item is damaged
• The wrong item was delivered

If any unexpected issues arise, we are here to help, so please do not worry!

If a reaction occurs:

• Patch Test First: We highly recommend a patch test on your inner arm 24 hours prior to full use.
• Stop Use Immediately: If a reaction occurs, discontinue use at once.
• Consult a Doctor: Seek professional medical advice if symptoms persist.
• Follow Instructions: Always adhere to the manufacturer's guidance.

Please feel free to contact us with any questions or concerns!

Getting in touch with the KBeautyNabi customer service team is easy. Our team is always ready to assist you. If you have any questions or need help, please feel free to contact us at dahyeopark81@gmail.com. Our friendly team will respond promptly!